🤩 Embody the Dweet Retail Flex standards! Impress the team early! Here are a few tips for you:

1. Remember to ask the store Manager; What would you like me to do? Where would you like me to be? What can I do next? This shows pro-activity and that you want to support them in their day to day. It also gives you a chance to learn more about the store and potentially pick up wider responsibilities to add to your CV.
2. Show pro-activity, especially when the store is quiet. This will set you apart from others and ensure you get a great review! You could check all items have security and pricing tags in the right place, the tidiness of the store, stock replenishment or check if displays need cleaning.
3. Maintain welcoming and open body language, smile and always offer to help.

👔 Professional Appearance and Attire: Dress in a manner consistent with the brand's image and guidelines. Maintain a neat and well-groomed appearance while on duty.

💼 Customer Service: Always provide exceptional customer service. Be knowledgeable about the products and offer helpful advice to customers. Be polite, courteous, and attentive to customer needs.

🤐 Confidentiality: Maintain strict confidentiality regarding customer information, sales figures, and any sensitive business information.

⏰ Punctuality and Reliability: Arrive before time for all shifts and breaks. Communicate any potential scheduling conflicts or delays promptly. Please ensure any issues that will affect attendance to be raised via the Chat

📚 Product Knowledge: Stay informed about the brand's history, products, and any promotions or events. Continuously update knowledge about the industry and latest trends.

👀 Loss Prevention: Be vigilant and help prevent theft or loss by following security and loss prevention protocols. Report any suspicious activities or incidents to the supervisor.

🤝 Teamwork: Collaborate effectively with colleagues to maintain a harmonious work environment. Assist in all necessary store operations, including inventory management and visual merchandising.

🩺 Health and Safety: Follow all health and safety guidelines, including proper handling of products and ensuring a safe shopping environment for customers.

📝 Handling Customer Feedback: Address customer complaints or concerns professionally and escalate them as necessary. Share constructive feedback with management to improve customer experience.

📵 Personal Conduct: Refrain from using personal electronic devices while on duty. Do not engage in personal conversations or activities that may distract from work responsibilities.

🌍 Respect for Diversity: Treat all customers and colleagues with respect, regardless of their background, ethnicity, or preferences.

🧹 End of Shift Duties: Complete all closing duties, such as cash handling, cleaning, and restocking, efficiently and accurately.

🚨 Reporting Violations: Report any violations of this code of conduct by colleagues to the supervisor or management.