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What do you need assistance with?

Getting started

What “Right to work” documents should I provide? What contract am I signing?

Applying and Getting Booked

Why am I not seeing any jobs? How do I apply and get booked?

Day of your Shift

What should I expect on my first day? What if I have an emergency? What should I wear?

Time Approval & Reviews

How does time approval work? How do I check in? Is my performance being reviewed? What is Dweet’s “strike” policy?

Getting Paid

When will I get paid? Are breaks & holidays pay?

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Getting started


❓ What are the expectations of me?

We have put together a list of working standards in this document which outline how Dweet and our brand partners expect you to carry yourself while working on assignment.

🗃 What “Right to Work” documents do I need to provide?

You should provide either a valid: UK Passport, UK Driving Licence, Resident’s Permit or Work Visa and highlight any work restrictions if any apply for you. Your “Right to Work proof” will be reviewed & approved by our team after initial meeting.

📝 What type of contract am I signing?

You are signing a casual work contract, which you can view in your Dweet account. A zero-hour contract means that you aren't guaranteed a minimum number of hours, giving you the flexibility to accept or decline shifts based on your availability. Once you've provided all the required personal information in your account, you'll be able to review and sign the Dweet Terms and Conditions and Code of Conduct

💬 How can I contact you?

To ensure we can respond to you promptly, we kindly ask that you use one of the following channels when you need to reach us:

Please avoid sending WhatsApp messages to individual team members, as not everyone is always on duty. Using our official channels helps us support you faster and more effectively.